@charset "utf-8";
html{width:100%;overflow-x: hidden;}
body{background: #fdf5e7;width:100%;font:14px/1.5 'Microsoft Yahei';color: #333; -webkit-text-size-adjust:none;}

/*帮助首页*/
#menu{width: 94.247%;padding-left: 2.85%;margin-top: 10px}
#menu ul{width: 100%;}
#menu ul li{width:32%; float: left;list-style: none;}
#menu ul li a{width:100%; display: block;height:66px; line-height: 66px; font-size:26px;background-repeat: no-repeat;text-align: center;}
#menu ul li.problem a{ background-image: url(../img/ic_pro_normal.png);}
#menu ul li.message a{ background-image: url(../img/ic_message.png);}
#menu ul li.onlineask a{ background-image: url(../img/ic_onlineask.png);}
#menu ul li.ewanappdown a{ background-image: url(../img/ic_ewapp.png);}
#menu ul li.ask a{ background-color:#ffffff;color: #000000;border:1px #eee solid;}
#menu ul li.answer a{ background-image: url(../img/ic_answer.png);}
#menu ul li a.current{background-color:#ee751a;color: #ffffff}
#content{position:absolute;top:2em; right:1%; padding-bottom:10px;width:66%;padding-left:5%; border-left:4px solid #2b5673;}
#content .classify,#content .classify li a,#content .classify li a img{width:100%;}
#content .classify li{float: left;width:9.913%;margin-right: 12.12%; display: inline;}
#content .classify li a{margin-bottom: 20px; display: block;}
#content .classify li a sub{ display: block;width: 100%; font-size:18px; text-align: center; white-space: nowrap;}
#content .classify h1{font-size: 24px; font-weight: normal;margin-bottom: 30px; height:26px; line-height: 26px;}
#content .classify h1.nob{margin-bottom:16px;text-indent: 10px;}
#content .classify input{background:#bde5ff; border: 1px solid #006d9a; height: 58px;float:left;width:68%; font-size: 18px;text-indent: 10px; color: #44778a; font-family: 'Microsoft Yahei'}
#content .classify button{border: 1px solid #006d9a;height: 58px;float:left;width:60px;text-indent: -9999px;background-color:#bde5ff;background-image: url(../img/ic_search.png);background-repeat: no-repeat;background-position:  center center; background-size:60%;margin-left: 8px;}
#content .classify table{font-size:18px;overflow: hidden;}
#content .classify table tr{border-top: 1px solid #fff; line-height: 54px;;}
#content .classify table tr td:first-child{width:70px;padding-left:10px;}
#content .classify table tbody tr td{white-space: nowrap;overflow: hidden;text-overflow:ellipsis;}
#content .classify table tbody tr td:nth-child(2){max-width:400px;}
#content .classify table tbody tr td:nth-child(3){background:url(../img/hasanswer.png) no-repeat left center;width:70px;padding-left:30px;padding-right:10px;}
#content .classify table tbody tr td:nth-child(4){background:url(../img/haseval.png) no-repeat left center;width:70px;padding-left:30px;padding-right: 10px;}
#content .classify table tbody tr td.unanswer{background:url(../img/unanswer.png) no-repeat left center;width:70px;padding-left:30px;}
#content .classify table tbody tr td.uneval{background:url(../img/uneval.png) no-repeat left center;width:70px;padding-left:30px;}
#content .classify .answers li label{float: right; background-image:url(../img/ic_goal.png);background-repeat:  no-repeat;width:50px;height: 26px; line-height: 26px; padding-left:28px;}



/*常见问题*/
#normalProblems{padding:10px 0;top:2em;}
.title{width:94.247%;margin:0 auto; background:#ee751a;margin-top: 10px}
.title h1{padding:1.5% 0; text-align: center; font-size: 26px; font-weight: normal;word-break: break-all; color: #ffffff}
.goBack{width:94.247%;margin:0 auto; background:#ee751a;}
.goBack img{width:5%;padding:1% 0;}
.goBack a{padding-left:28px;font-size:25px; background-image: url(../img/ic_back.png); background-repeat: no-repeat;background-size:22px;background-position: left center;color: #a0d7ff}
#normalProblems .mainCont{width:89.2857%;margin:0 auto;}
#normalProblems .mainCont .nav{width:100%;}
#normalProblems .mainCont .nav span{width:33.3%; float: left;display: block; text-align: center; font-size:26px; border-bottom: 8px solid #001d30; padding-bottom: 10px;cursor: pointer;}
#normalProblems .mainCont .nav span.tw{width:100%;border-bottom: 8px solid #001d30 !important; }
#normalProblems .mainCont .nav span.current{border-color: #005084;}
#problems .problems{display: none; overflow-x:hidden;}
#problems .problems div{font-size:20px;border-bottom: 1px solid #325a78;padding:0 14px;}
#problems .problems div article{zoom:1;}
#problems .problems div article:before,#problems .problems div article:after{content: '';display: table;}
#problems .problems div article:after{clear: both;}
#problems .problems div article.q label,#problems .problems div article.q span{float: left;}
#problems .problems div article.q label{ background:#48c6b0;width:34px; height:34px;border-radius:17px; line-height: 34px; text-align: center; font-weight: bold;margin: 10px 10px 0 0; font-family: Arial;}
#problems .problems div article.q span{
	width:86%;text-overflow:ellipsis; line-height: 54px;
	} /* white-space: nowrap;overflow: hidden; */
#problems .problems div article.a span{float: left; display: block;width:90%; color: #a0d7ff; font-size:18px;}
#problems .problems div article.current{background: #1f4b69 !important}
#problems .problems div article.a span.d{width:48px;margin: 0 -3px 0 0; text-indent: 8px;}
#problems .problems div h3{font-weight: normal; font-size:17px;zoom:1; line-height: 30px;margin:10px 0;}
#problems .problems div h3:before,#problems .problems div h3:after{content: '';display: table;}
#problems .problems div h3:after{clear: both;}
#problems .problems div h3 label,#problems .problems div h3 span{float: right;}
#problems .problems div h3 span{margin-right:4px;}
#problems .problems div h3 span i{ color: #ff5944}
#problems .problems div h3 label{width:30px; height:30px; padding-left:32px;background-size: 30px; background-image:url(../img/ic_support.png);background-repeat: no-repeat;}
#problems .problems div h3 label.y{background-position:0  0;}
#problems .problems div h3 label.n{background-position:0  -30px;}
#problems .problems div h3 label.dy{background-position:0  -60px;}
#problems .problems div h3 label.dn{background-position:0  -90px;}
#problems .problems div article:nth-child(2){display: none;}
#normalProblems  b{font-weight: normal; color: #ff5944}


/*官网信息*/
.aboutMessage{width:93.05%;}
.aboutMessage .ew_logo img,.btbg img {width:100%;}
.aboutMessage .ew_logo{width:25%;margin:50px 4.5% 0 6.8%;}
.aboutMessage .ew_message{width:52.5%;text-indent: 8px;}
.aboutMessage .ew_message h1{ height: 60px; line-height: 60px; font-size: 26px; font-weight: normal;border-bottom: 1px solid #325a78; white-space: nowrap;}
.aboutMessage .ew_message li{height: 48px; line-height: 48px; font-size: 20px;border-bottom: 1px solid #325a78; white-space: nowrap;}
.aboutMessage .ew_message li a{color: #a0d7ff; text-decoration: underline;}
.btbg {margin-top:30px;}


/*我的消息*/
#newsList{width:89.285%;margin:20px auto 0;}
#newsList table{width:100%;}
#newsList table thead{border-bottom: 1px solid #f9dfbb; font-size: 26px; height: 70px; line-height: 70px;}
#newsList table thead tr th img{vertical-align:-10px;margin-right: 8px;margin-left:22px;}
#newsList table thead tr th:first-child{width:150px;}
#newsList table thead tr th:last-child{width:150px;}
#newsList table thead tr th:last-child img{margin-left:0;}
#newsList table tbody tr{height: 54px; line-height: 54px;border-bottom: 1px solid #f9dfbb; font-size: 20px;}
#newsList table tbody tr.readed{color: #888;}
table tbody tr.down{background:#fff;}
#newsList table tbody tr td img{margin:18px 0 0 45px;}
#newsList table tbody tr td:nth-child(2){max-width:100px;overflow: hidden;text-overflow:ellipsis; white-space: nowrap;}
#newsList table tbody tr td:last-child{white-space: nowrap;overflow: hidden;overflow: ellipsis;text-align:center}
.onlineServer{z-index: 1000000;position: fixed;right: 0;top:16%; padding:30px 0px; background:#fff; width:52px; font-size: 24px; text-align: center; line-height:28px;}/*在线提问*/
.online {color:#fff}
/*消息内页*/
#page{width:100%;margin-top:10%;}
#page .title{}
#page .goBack{position: absolute;left:2.85%;top:4px;}
#page #article{width:94.5%;margin:0 auto; background:#fff;}/*margin:10%*/
#page #article h1{padding:1% 0; text-align: center; font-size: 26px; font-weight: normal;word-break: break-all }
#page #article .articleBody{padding:20px; font-size:18px; line-height: 36px;border-top: 1px solid #eee;margin:8px 0;word-break: break-all;}
.prevOrNext a{font-size:18px; color: #a0d7ff}
.prevOrNext a.nonext{color: #597f99}

/*客服回复状态*/
#responds{width:86.6%;margin:10px auto 0;}
#responds h1{height:60px; line-height:60px; font-size: 24px; text-indent: 14px; font-weight: normal;}
#responds article{padding:14px;border-top:1px solid #325a78;border-bottom:1px solid #325a78;font-size: 18px; line-height: 34px;}
#responds article div label{float: left;}
#responds article div span{float: right;}
#responds article div.ask{color: #8daabe;margin-bottom: 40px;word-break: break-all;}
#responds .status{padding:14px;font-size: 18px;}
#responds .status h2{color: #f46755; font-weight: normal;}
#responds .status div{zoom:1;line-height: 44px;margin-top:20px;}
#responds .status div:before,#responds .status div:after{content: '';display: table;}
#responds .status div:after{clear: both;}
#responds .status div label{float: left;}
#responds .status div span{text-indent:46px;background-size:44px; float: left;background-repeat: no-repeat;background-position: left center;margin-right: 30px;width:130px; height: 44px;white-space: nowrap;}
#responds .status div span.unsolved{background-image: url(../img/unsolved.png);}
#responds .status div span.solved{background-image: url(../img/solved.png);}
#responds .status div.sat span{background-image:url(../img/sat.png);}
#responds .status div span.unsolved_h{background-image: url(../img/unsolved_h.png);}
#responds .status div span.solved_h{background-image: url(../img/solved_h.png);}
#responds .status div.sat span.current{background-image:url(../img/sat_h.png);}
#responds div.two,#responds div.one{padding:14px;zoom:1; height: 56px;}
#responds div.two:before,#responds div.two:after,#responds div.one:before,#responds div.one:after{content: '';display: table;}
#responds div.two:after{clear: both;}
#responds div.two a,#responds div.one a{width:45%;display: block;float: left; height: 100%; background:#ff9c00;border:1px solid #734900;box-shadow: inset 1px 1px 1px #efedb9 ;text-align: center;line-height: 56px;font-size:30px; text-shadow:1px 0 1px #070002;}
#responds div.one a{width:100%;}
#responds div.two a:nth-child(2){float: right;}
#responds div.two a:active,#responds div.one a:active{background:#c67b05}
#responds article .noanswer{margin:0 auto;width: 304px; background:url(../img/norespond.png) no-repeat left center;background-size:72px; height: 72px; line-height: 36px;padding-left:76px;color: #8daabe}



/*在线咨询*/
#content .onlineAsk h1,#content .onlineAsk .description h2{ font-weight: normal;font-size: 24px; white-space: nowrap;overflow: hidden;text-overflow:ellipsis;}
#content .onlineAsk h1 span{font-size: 18px; color: #f46755;}
#content .onlineAsk .differe{zoom:1;}
#content .onlineAsk .differe:before,#content .onlineAsk .differe:after{content: ''; display: table;}
#content .onlineAsk .differe:after{clear: both;}
#content .onlineAsk .differe label{float: left;display: block;width:120px; height: 31px; background-image: url(../img/checkbox.png); background-repeat: no-repeat;background-size:31px; text-indent:36px; line-height: 36px; font-size: 20px; overflow: hidden;margin-right:40px;margin-top:10px;}
#content .onlineAsk .differe label.checked{background-position:0 -31px;}
#content .onlineAsk .description{margin-top:20px;}
#content .onlineAsk .description textarea{width:570px; height: 100px; background:#bde5ff; padding:10px;border:1px solid #006d9a; font-size: 18px; font-family: 'Microsoft Yahei';color: #44778a;margin-top:10px;}
#content .onlineAsk .one{width:570px;height: 56px;margin-top:20px;}
#content .onlineAsk .one a{width:100%;display: block;padding:0 10px;height: 100%; background:#ff9c00;border:1px solid #734900;box-shadow: inset 1px 1px 1px #efedb9 ;text-align: center;line-height: 56px;font-size:30px; text-shadow:1px 0 1px #070002;}
#content .onlineAsk .one a:active{background:#c67b05}



/*屏幕小于980px*/
@media screen and (max-width:960px){
/*帮助首页*/
#menu{width: 94.247%;padding-left: 2.85%;margin-top: 10px}
#menu ul{width: 100%;}
#menu ul li{width:32%; float: left;list-style: none;}
#menu ul li a{width:100%; display: block;height:40px; line-height: 40px; font-size:16px;background-repeat: no-repeat;text-align: center;}
#content{top:1.6em;}
#content .classify h1{font-size:18px;margin-bottom: 16px; height: 20px; line-height: 20px;}
#content .classify li a{margin-bottom: 16px; }
#content .classify li a sub{font-size: 16px;}
#content .classify input{height:50px; line-height: 50px; font-size:16px;}
#content .classify button{height:50px;width:50px;}
/*常见问题*/
#normalProblems{top:1.6em;}
.goBack a{padding-left:24px;font-size:20px;background-size:20px;}
#normalProblems .mainCont .nav span{font-size:22px; border-bottom: 6px solid #001d30; }
#problems .problems div{font-size:18px;padding:0 12px;}
#problems .problems div article.q label{width:30px; height:30px;border-radius:15px; line-height: 30px;margin: 8px 8px 0 0;}
#problems .problems div article.q span{ line-height: 46px;}
#problems .problems div article.a span{font-size:16px;}
#problems .problems div article.a span.d{width:46px;margin:0 -7px 0 0;text-indent: 8px;}
#problems .problems div h3{font-size:15px;line-height: 26px; margin:8px 0;}
#problems .problems div h3 label{width:26px; height:26px; padding-left:28px;background-size: 26px;}
#problems .problems div h3 label.n{background-position:0  -26px;}
#problems .problems div h3 label.dy{background-position:0  -52px;}
#problems .problems div h3 label.dn{background-position:0  -78px;}
#content .classify h1.nob{margin-bottom:16px;text-indent: 10px;}

#content .classify table{font-size:16px;overflow: hidden;}
#content .classify table tr{ line-height: 48px;;}
#content .classify table tr td:first-child{width:60px;padding-left:8px;}
#content .classify table tbody tr td:nth-child(2){max-width:300px;}
#content .classify table tbody tr td:nth-child(3){width:60px;padding-left:24px;background-size:22px;}
#content .classify table tbody tr td:nth-child(4){width:60px;padding-left:24px;background-size:22px;padding-right: 8px;}
#content .classify table tbody tr td.unanswer{width:60px;padding-left:24px;background-size:22px;}
#content .classify table tbody tr td.uneval{width:60px;padding-left:24px;background-size:22px;}


/*官网信息*/
.aboutMessage .ew_message{text-indent: 6px;}
.aboutMessage .ew_message h1{ height: 50px; line-height: 50px; font-size: 22px;}
.aboutMessage .ew_message li{height: 40px; line-height: 40px; font-size: 18px;}
.btbg {margin-top:20px;}

/*我的消息*/
#newsList{margin:16px auto 0;}
#newsList table thead{font-size: 22px; height: 60px; line-height: 60px;}
#newsList table thead tr th img{vertical-align:-8px;margin-right: 6px;margin-left:20px;width:34px;}
#newsList table thead tr th:first-child{width:130px;}
#newsList table thead tr th:last-child{width:140px;}
#newsList table tbody tr{height: 50px; line-height: 50px;font-size: 18px;}
#newsList table tbody tr td img{margin:18px 0 0 40px;width:34px;}
.onlineServer{padding:30px 0px; width:44px; font-size: 22px; line-height:26px;}/*在线提问*/
.onlineServer img{width:34px;}
/*消息内页*/
#page #article h1{font-size: 22px; font-weight: normal; word-break: break-all}
#page #article .articleBody{padding:10px; font-size:18px; line-height: 36px;margin:8px 0;word-break: break-all;}
.prevOrNext a{font-size:18px;}

/*客服回复状态*/
#responds{margin:8px auto 0;}
#responds h1{height: 54px; line-height: 54px; font-size: 22px; text-indent: 14px;}
#responds article{padding:14px;font-size: 18px; line-height: 34px;}
#responds article div.ask{margin-bottom: 40px;word-break: break-all;}
#responds .status{padding:14px;font-size: 18px;}
#responds .status div{line-height: 36px;margin-top:10px;}
#responds .status div span{text-indent:36px; background-size:36px; margin-right: 10px;width:115px; height: 36px;}
#responds div.two,#responds div.one{padding:14px;height: 50px;}
#responds div.two a,#responds div.one a{line-height: 50px;font-size:26px;}
#responds article .noanswer{width: 304px; background-size:66px; height: 66px; line-height: 33px;padding-left:70px;}

/*在线咨询*/
#content .onlineAsk h1,#content .onlineAsk .description h2{ font-size: 20px;}
#content .onlineAsk h1 span{font-size: 16px;}
#content .onlineAsk .differe label{width:106px; height: 28px; background-size:28px; text-indent:32px; line-height: 34px; font-size: 18px;margin-right:8px;margin-top:8px;}
#content .onlineAsk .differe label.checked{background-position:0 -28px;}
#content .onlineAsk .description{margin-top:14px;}
#content .onlineAsk .description textarea{width:422px; height: 80px;padding:10px;font-size: 16px; margin-top:8px;}
#content .onlineAsk .one{width:422px;height: 46px;margin-top:14px;}
#content .onlineAsk .one a{line-height: 46px;font-size:26px;}


}

/*屏幕小于800px*/
@media screen and (max-width:800px){
/*帮助首页*/
#menu{width: 94.247%;padding-left: 2.85%;margin-top: 10px}
#menu ul{width: 100%;}
#menu ul li{width:32%; float: left;list-style: none;}
#menu ul li a{width:100%; display: block;height:48px; line-height: 48px; font-size:16px;background-repeat: no-repeat;text-align: center;}
#content{top:1.2em;}
#content .classify h1{font-size:16px;margin-bottom: 12px; height: 16px; line-height: 16px;}
#content .classify li a{margin-bottom: 12px; }
#content .classify li a sub{font-size: 14px;}
#content .classify input{height:42px; line-height: 42px; font-size: 14px;}
#content .classify button{height:42px;width:42px;}

#content .classify table{font-size:14px;overflow: hidden;}
#content .classify table tr{ line-height: 40px;}
#content .classify table tr td:first-child{width:50px;padding-left:6px;}
#content .classify table tbody tr td:nth-child(2){max-width:280px;}
#content .classify table tbody tr td:nth-child(3){width:60px;padding-left:20px;background-size:18px;}
#content .classify table tbody tr td:nth-child(4){width:60px;padding-left:20px;background-size:18px;padding-right: 6px;}
#content .classify table tbody tr td.unanswer{width:60px;padding-left:20px;background-size:18px;}
#content .classify table tbody tr td.uneval{width:60px;padding-left:20px;background-size:18px;}

/*常见问题*/
#normalProblems{top:1.2em;}
.goBack a{padding-left:22px;font-size:18px;background-size:18px;}
#normalProblems .mainCont .nav span{font-size:20px; border-bottom: 4px solid #001d30; }
#problems .problems div{font-size:16px;padding:0 10px;}
/*官网信息*/
.aboutMessage .ew_message{text-indent: 4px;}
.aboutMessage .ew_message h1{ height: 40px; line-height: 40px; font-size: 18px;}
.aboutMessage .ew_message li{height: 30px; line-height: 30px; font-size: 16px;}
.btbg {margin-top:10px}

/*我的消息*/
#newsList{margin:10px auto 0;}
#newsList table thead{font-size: 20px; height: 50px; line-height: 50px;}
#newsList table thead tr th img{vertical-align:-6px;margin-right: 6px;margin-left:18px;width:28px;}
#newsList table thead tr th:first-child{width:120px;}
#newsList table thead tr th:last-child{width:130px;}
#newsList table tbody tr{height: 40px; line-height: 40px;font-size: 16px;}
#newsList table tbody tr td img{margin:14px 0 0 30px;width:28px;}
.onlineServer{padding:26px 0px; width:38px; font-size: 20px; line-height:24px;}/*在线提问*/
.onlineServer img{width:30px;}

/*消息内页*/
#page #article h1{font-size: 20px; font-weight: normal;word-break: break-all }
#page #article .articleBody{padding:8px; font-size:16px; line-height: 32px;margin:6px 0;word-break: break-all;}
.prevOrNext a{font-size:16px;}

/*客服回复状态*/
#responds{margin:6px auto 0;}
#responds h1{height: 50px; line-height: 50px; font-size: 20px; text-indent: 12px;}
#responds article{padding:12px;font-size: 16px; line-height: 32px;word-break: break-all;}
#responds article div.ask{margin-bottom: 34px;}
#responds .status{padding:12px;font-size: 16px;}
#responds .status div{line-height: 30px;margin-top:8px;}
#responds .status div span{text-indent:32px; background-size:30px; width:96px; height: 30px;}
#responds div.two,#responds div.one{padding:12px;height: 40px;}
#responds div.two a,#responds div.one a{line-height: 40px;font-size:22px;}
#responds article .noanswer{width: 300px; background-size:60px; height:60px; line-height: 30px;padding-left:62px;}

/*在线咨询*/
#content .onlineAsk h1,#content .onlineAsk .description h2{ font-size: 18px;}
#content .onlineAsk h1 span{font-size: 14px;}
#content .onlineAsk .differe label{width:106px; height: 24px; background-size:24px; text-indent:26px; line-height: 32px; font-size: 16px;margin-right:10px;margin-top:8px;}
#content .onlineAsk .differe label.checked{background-position:0 -24px;}
#content .onlineAsk .description{margin-top:12px;}
#content .onlineAsk .description textarea{width:300px; height: 60px;padding:10px;font-size: 16px; margin-top:8px;}
#content .onlineAsk .one{width:300px;height: 36px;margin-top:12px;}
#content .onlineAsk .one a{line-height: 36px;font-size:20px;}

}

/*屏幕小于640px*/
@media screen and (max-width:640px){
/*帮助首页*/
#menu{width: 94.247%;padding-left: 2.85%;margin-top: 10px}
#menu ul{width: 100%;}
#menu ul li{width:32%; float: left;list-style: none;}
#menu ul li a{width:100%; display: block;height:48px; line-height: 48px; font-size:16px;background-repeat: no-repeat;text-align: center;}
#content{top:0.8em;}
#content .classify h1{font-size:14px;margin-bottom: 10px;}
#content .classify li{width:14%;margin-right:8%;}
#content .classify li a{margin-bottom: 10px; }
#content .classify li a sub{font-size: 12px;}
#content .classify input{height:34px; line-height: 34px; font-size: 12px;}
#content .classify button{height:34px;width:34px;}
#content .classify table{font-size:12px;overflow: hidden;}
#content .classify table tr{ line-height: 34px;}
#content .classify table tr td:first-child{width:50px;padding-left:6px;}
#content .classify table tbody tr td:nth-child(2){max-width:240px;}
#content .classify table tbody tr td:nth-child(3){width:50px;padding-left:18px;background-size:16px;}
#content .classify table tbody tr td:nth-child(4){width:50px;padding-left:18px;background-size:16px;padding-right: 6px;}
#content .classify table tbody tr td.unanswer{width:50px;padding-left:18px;background-size:16px;}
#content .classify table tbody tr td.uneval{width:50px;padding-left:18px;background-size:16px;}

/*官网信息*/
.aboutMessage .ew_message{text-indent: 4px;}
.aboutMessage .ew_message h1{ height: 30px; line-height: 30px; font-size: 16px;}
.aboutMessage .ew_message li{height: 26px; line-height: 26px; font-size: 14px;}
.btbg {margin-top:8px;}

/*我的消息*/
#newsList{margin:6px auto 0;}
#newsList table thead{font-size: 18px; height: 40px; line-height: 40px;}
#newsList table thead tr th img{vertical-align:-6px;margin-right: 6px;margin-left:18px;width:26px;}
#newsList table thead tr th:first-child{width:100px;}
#newsList table thead tr th:last-child{width:120px;}
#newsList table tbody tr{height: 34px; line-height: 34px;font-size: 16px;}
#newsList table tbody tr td img{margin:14px 0 1px 28px;width:26px;}
.onlineServer{padding:24px 0px; width:34px; font-size: 16px; line-height:20px;}/*在线提问*/
.onlineServer img{width:26px;}


/*消息内页*/
#page .goBack{top:2px;}
#page #article h1{font-size: 18px; font-weight: normal;word-break: break-all }
#page #article .articleBody{padding:8px; font-size:16px; line-height: 32px;margin:4px 0;word-break: break-all;}
.prevOrNext a{font-size:16px;}

/*客服回复状态*/
#responds{margin:4px auto 0;}
#responds h1{height: 42px; line-height: 42px; font-size: 18px; text-indent: 8px;}
#responds article{padding:8px;font-size: 14px; line-height: 26px;}
#responds article div.ask{margin-bottom: 28px;word-break: break-all;}
#responds .status{padding:8px;font-size: 14px;}
#responds .status div{line-height: 26px;margin-top:8px;}
#responds .status div span{text-indent:28px; background-size:26px; width:80px; height: 28px;}
#responds div.two,#responds div.one{padding:8px;height: 34px;}
#responds div.two a,#responds div.one a{line-height: 34px;font-size:20px;}
#responds article .noanswer{width: 240px; background-size:50px; height:50px; line-height: 25px;padding-left:52px;}

#content .onlineAsk h1 span{font-size: 12px;}
}

/*屏幕小于480px*/
@media screen and (max-width:480px){
/*帮助首页*/
#menu{width: 94.247%;padding-left: 2.85%;margin-top: 10px}
#menu ul{width: 100%;}
#menu ul li{width:32%; float: left;list-style: none;}
#menu ul li a{width:100%; display: block;height:48px; line-height: 48px; font-size:16px;background-repeat: no-repeat;text-align: center;}
#content{left:100px;width:300px;padding:0 0 10px 10px;top:0.6em;}
#content .classify h1{font-size:12px;margin-bottom: 8px;}
#content .classify li a{margin-bottom: 8px; }
#content .classify li a sub{font-size: 10px;}
#content .classify input{width:145px;height:26px; line-height: 26px; font-size: 10px;}
#content .classify button{height:26px;width:26px;}
/*常见问题*/
#normalProblems{top:0.6em;}
.goBack a{padding-left:20px;font-size:16px;background-size:16px;}
#normalProblems .mainCont .nav span{font-size:16px; border-bottom: 4px solid #001d30; }
#problems .problems div{font-size:15px;padding:0 6px;}
#problems .problems div article.q label{width:20px; height:20px;border-radius:10px; line-height: 20px;margin: 6px 8px 0 0;}
#problems .problems div article.q span{ line-height: 32px;}
#problems .problems div article.a span{font-size:14px;width:86%;}
#problems .problems div article.a span.d{width:46px;margin:0 -7px 0 0;text-indent: 8px;}
#problems .problems div h3{font-size:13px;line-height: 20px; margin:8px 0;}
#problems .problems div h3 label{width:20px; height:20px; padding-left:22px;background-size: 20px;}
#problems .problems div h3 label.n{background-position:0  -20px;}
#problems .problems div h3 label.dy{background-position:0  -40px;}
#problems .problems div h3 label.dn{background-position:0  -60px;}
/*官网信息*/
.aboutMessage .ew_message{text-indent: 4px;}
.aboutMessage .ew_message h1{ height: 28px; line-height: 28px; font-size: 15px;}
.aboutMessage .ew_message li{height: 26px; line-height: 26px; font-size: 12px;}
.btbg {margin-top:8px}

/*我的消息*/
#newsList{margin:2px auto 0;}
#newsList table thead{font-size: 16px; height: 30px; line-height: 30px;}
#newsList table thead tr th img{vertical-align:-4px;margin-right: 4px;margin-left:18px;width:20px;}
#newsList table thead tr th:first-child{width:80px;}
#newsList table thead tr th:last-child{width:110px;}
#newsList table tbody tr{height: 26px; line-height: 26px;font-size: 14px;}
#newsList table tbody tr td img{margin:8px 0 1px 24px;width:22px;}
.onlineServer{padding:14px 0px; width:34px; font-size: 14px; line-height:18px;}/*在线提问*/
.onlineServer img{width:22px;}

/*消息内页*/
#page .goBack{top:2px;}
#page #article h1{font-size: 16px; font-weight: normal; word-break: break-all}
#page #article .articleBody{padding:4px; font-size:14px; line-height: 28px;margin:4px 0;word-break: break-all;}
.prevOrNext a{font-size:14px;}
}

/*客服回复状态*/
#responds{margin:4px auto 0;}
#responds h1{height: 42px; line-height: 42px; font-size: 18px; text-indent: 8px;}
#responds article{padding:8px;font-size: 14px; line-height: 26px;}
#responds article div.ask{margin-bottom: 28px;word-break: break-all;}
#responds .status{padding:8px;font-size: 14px;}
#responds .status div{line-height: 26px;margin-top:8px;}
#responds .status div span{text-indent:28px; background-size:26px; width:80px; height: 28px;}
#responds div.two,#responds div.one{padding:8px;height: 34px;}
#responds div.two a,#responds div.one a{line-height: 34px;font-size:20px;}
#responds article .noanswer{width: 230px; background-size:38px; height:50px; line-height: 25px;padding-left:38px;}

#content .onlineAsk h1 span{font-size: 12px;}
}